오션 하우스 호텔 앳 베이스 록스

Rooms are quiet despite being on a busy road. Fantastic view. Clean pool and hot tub. Great sitting area with a fireplace.

I was excited to stay here but there were a few interruptions. First, the lobby bathroom was not maintained well. There was feces of the wall and toilet. We could not use it. No one was able to clean it for us even after asking. Second, we were told that check in was at 4pm. We arrived at 6pm and our room was not ready until 8:30pm. That is 4 1/2 hours after check in! Third, once our room was ready, we noticed at least 10 flying insects including mosquitoes and flies. Very disappointing and I was not able to receive a good night sleep because of that. While we tried to enjoy our night on the patio balcony, it was bombarded with a mosquito nest on the wall right outside the room. Thousands of them taking over the wall. It was not pleasant. We asked to move to a different room, but there weren’t any available/prepared. Lastly, my child wanted to take a shower, and the tub was in terrible condition. Draining issues, water would not drain, and peeling coming off the tub. Very outdated and not appropriate bathing conditions. It was not clean looking and I chose not to shower, even after a long day at the beach.